FAQ
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Everything you need to know about booking Frio for your event, our drinks, and how we work.
Booking & Events
How do I book Frio for my event?
Simply head to our Book Us page and fill in the enquiry form with your event details. We'll get back to you within 24 hours with availability and a quote tailored to your event.
What types of events do you cater for?
We cover a wide range of events including festivals, markets, corporate events, brand activations, weddings, private parties, and office events. If you're not sure whether your event is suitable, just get in touch and we'll let you know.
What areas do you cover?
We cover anywhere in the UK. Travel costs may apply for events outside of London — we'll always be transparent about this in your quote.
How far in advance do I need to book?
We recommend booking as early as possible to secure your date, especially for peak summer months and weekends. That said, we'll always try our best to accommodate last minute enquiries — just reach out and we'll see what we can do.
Do you need power at the event?
Our espresso machine requires a reliable power source. For indoor events and venues with power available, we can connect directly. For outdoor events without power, we can arrange a generator solution — just let us know when you enquire and we'll factor this in.
How much space do you need?
Our cart is compact and designed for events. We typically need a footprint of around 2m x 1.5m, plus some space around the cart for queuing. We'll confirm exact requirements when we discuss your event.
The Drinks
What drinks do you serve?
We serve five signature iced drinks — all made with espresso, milk and cold foam. Our menu includes Dulce de Leche, Tiramisu Latte, Dream Date, Strawberry Matcha and Pistachio Matcha. Every drink is crafted to order, served cold.
Where do your coffee beans come from?
We source exclusively from the Huila region of Colombia — one of the most celebrated coffee-growing regions in the world. Huila sits in the Andes mountains at high altitude, which creates ideal conditions for slow-grown, complex beans with natural sweetness and a rich, smooth body. It's not just where our beans come from — it's part of who we are. Frio was born from Colombian heritage and Huila is the heart of that.
What makes your ingredients different?
We use only the finest ingredients in every drink — from our Huila Colombian beans to our premium syrups. Every element is chosen with intention. We don't cut corners on quality because we believe great coffee starts with great ingredients, and your guests deserve nothing less.
Are your drinks suitable for dietary requirements?
We can accommodate dairy-free alternatives — just let us know when you book and we'll make sure we have oat or almond milk available. Please note that our drinks are prepared in an environment that handles milk and nut-based products.
Can you do custom drinks or flavours for our event?
For larger events and corporate bookings we may be able to create a custom drink or branded cup experience. Get in touch to discuss what's possible and we'll do our best to make it happen.
On The Day
What's included when you book Frio?
Everything. We bring the full cart setup, professional espresso machine and grinder, all ingredients, custom branded cups, and a barista. You don't need to provide anything — we arrive, set up, serve, and pack down.
How long does setup and pack down take?
We typically need around 45 minutes to set up before service and 30 minutes to pack down afterwards. We'll factor this into our arrival time so we're always ready before your guests arrive.
How many drinks can you serve per hour?
Our setup is built for high volume. We can comfortably serve 60-80 drinks per hour depending on the complexity of orders. For very large events we can discuss additional staffing options to keep wait times down.